Privacy Policy

Vocabaura (“Vocabaura,” “we,” “us,” or “our”) respects your privacy.

Vocabaura is the seller and operator of the Services described in this Privacy Policy. Vocabaura is the data controller responsible for the personal information described here, and decides the purposes and means of processing that information.

This Privacy Policy explains how we collect, use, store, and share information when you use the Vocabaura website, applications, dictionary services, AI-powered tools, Reading Mode, Writing Mode, Find My Word, vocabulary-learning features, Vocabaura+, AI Credits, Vocabulary Packs, Education services, API services, and related products or features collectively referred to as the “Services.”

By using Vocabaura, you acknowledge the practices described in this Privacy Policy.

If you have privacy questions or requests, please use the Vocabaura Support Center.

We may collect information you choose to provide directly to Vocabaura. This may include:

• Name
• Email address
• Username
• Password or authentication credentials
• Profile information
• Saved words
• Vocabulary collections
• Learning preferences
• Quiz and learning progress
• Messages submitted through the Support Center
• Feedback
• Education or API inquiries
• Content submitted to AI-powered tools
• Billing-related information associated with purchases

We encourage users not to submit sensitive personal information unless it is genuinely necessary for the feature being used.

If you create a Vocabaura account, we may collect information such as:

• Name
• Email address
• Username
• Account creation date
• Account settings
• Subscription status
• AI Credit balance
• Purchased Vocabulary Packs
• Saved vocabulary
• Learning progress
• Notification preferences

We use this information to maintain your account and provide personalized features.

Authentication may be handled by Vocabaura or by third-party authentication providers.

If you sign in using a third-party provider such as Google or Apple, we may receive information permitted by that provider, such as:

• Your name
• Email address
• Account identifier
• Profile image, if authorized

We do not receive your third-party account password.

When you search Vocabaura, we may collect information such as:

• Search terms
• Words viewed
• Search results selected
• Search queries that return no results
• Spelling suggestions selected
• Related words viewed
• Word comparisons viewed
• Trending words viewed

We may use aggregated search activity to improve:

• Search quality
• Dictionary coverage
• Trending Words
• Recommendations
• Vocabulary discovery
• Product functionality

We may also use aggregated search trends to identify popular words on Vocabaura.

We do not intend to publicly associate individual search histories with identifiable users.

If you use account-based learning features, we may store:

• Words you save
• Vocabulary collections
• Words marked New, Learning, or Mastered
• Quiz results
• Flashcard progress
• Learning history
• Streaks
• Vocabulary Pack progress
• Personalized recommendations

This information helps provide personalized learning experiences.

Vocabaura may offer AI-powered features including:

• Ask Vocabaura
• Find My Word
• Reading Mode
• Writing Mode
• Context explanations
• AI-generated example sentences
• Simplified explanations
• Vocabulary suggestions
• Other AI-assisted tools

When you use these features, the text you submit may be processed to generate a response. This may include:

• Questions
• Sentences
• Paragraphs
• Writing samples
• Reading passages
• Word descriptions
• Other prompts

Do not submit confidential, highly sensitive, or private information unless necessary.

Vocabaura may use third-party AI service providers to process requests.

Information necessary to generate a response may be transmitted to those providers.

We aim to work with providers whose practices are appropriate for the intended use, but their processing may also be subject to their own terms and privacy policies.

Where appropriate, Vocabaura may configure AI providers to reduce or limit retention or use of submitted content.

We may collect information such as:

• Which AI feature was used
• Number of AI requests
• AI Credits used
• Request timestamps
• Error events
• General usage patterns

This helps us:

• Operate AI features
• Manage usage limits
• Prevent abuse
• Control costs
• Improve reliability
• Understand which features are useful

If you paste text into Reading Mode, Writing Mode, or similar features, the text may be temporarily processed to provide the requested analysis.

Depending on how Vocabaura is configured, some content may be retained for account history or improvement purposes.

Where practical, Vocabaura should allow users to delete saved or historical content from their accounts.

Do not paste sensitive personal, confidential, medical, legal, financial, or proprietary information unless you are comfortable with it being processed by the Services.

Vocabaura may provide audio pronunciation through:

• Pre-recorded lexical audio
• Text-to-speech systems
• Third-party speech services

If future pronunciation coaching allows users to record their voice, Vocabaura may process audio recordings to provide pronunciation feedback.

Any voice-recording feature should clearly explain whether audio is:

• Temporarily processed
• Stored
• Deleted automatically
• Used to improve the service

Vocabaura should not retain voice recordings longer than necessary unless the user chooses to save them or applicable disclosures say otherwise.

Vocabaura may offer:

• Vocabaura+ subscriptions
• AI Credits
• Vocabulary Packs
• Education products
• Other digital services

Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns. Paddle is an independent controller of the personal information it collects to process your order, and its own privacy notice applies to that processing.

Vocabaura does not receive, process, or store your full payment-card number or security code at any point. Card details are entered directly into Paddle's secure payment fields.

Paddle, as Merchant of Record, may collect:

• Name
• Billing information
• Payment card information
• Transaction details
• Fraud-prevention information

Vocabaura may receive information such as:

• Payment status
• Transaction ID
• Subscription status
• Billing interval
• Purchase amount
• Renewal date
• Payment-provider customer ID

When you use Vocabaura, certain information may be collected automatically. This may include:

• IP address
• Browser type
• Device type
• Operating system
• Language
• Approximate location derived from IP address
• Referring page
• Pages viewed
• Features used
• Time spent
• Click activity
• Session information
• Error logs
• Performance data

This information helps us maintain, secure, and improve Vocabaura.

Vocabaura may use cookies, local storage, pixels, SDKs, and similar technologies. These technologies may be used for:

• Authentication
• Remembering preferences
• Maintaining sessions
• Security
• Analytics
• Performance
• Usage limits
• Advertising, where applicable
• Fraud prevention

Some cookies may be necessary for Vocabaura to function.

Others may be optional depending on your location and applicable law.

Where required, Vocabaura will provide appropriate cookie-consent controls.

Vocabaura may use analytics providers to understand how people use the Services. Analytics information may include:

• Popular pages
• Search usage
• Feature engagement
• Conversion activity
• Errors
• Device information
• General traffic patterns

We may use analytics to improve product design and understand which features are most useful.

Vocabaura may use aggregated search information to identify words that are popular or gaining interest.

We may combine internal search activity with third-party trend, news, or public-interest data where available.

Trending information should generally be displayed in aggregated form.

Vocabaura should not publicly identify individual users based on their searches.

We may use information to:

• Provide dictionary services
• Process word searches
• Provide pronunciation
• Generate AI responses
• Save vocabulary
• Personalize learning
• Maintain accounts
• Process payments
• Manage subscriptions
• Manage AI Credits
• Provide Vocabulary Packs
• Improve search quality
• Develop new features
• Analyze product usage
• Detect fraud and abuse
• Maintain security
• Respond to support requests
• Communicate service updates
• Send optional marketing communications
• Comply with legal obligations
• Enforce our Terms of Service

If you have an account, Vocabaura may use information such as:

• Saved words
• Learning history
• Search activity
• Quiz progress
• Selected interests
• Vocabulary level

to personalize:

• Word recommendations
• Learning exercises
• Discover content
• Vocabulary Packs
• Practice activities
• Other educational features

Users may be given controls to manage personalization where appropriate.

We may send necessary account-related messages such as:

• Email verification
• Password resets
• Security notices
• Billing notices
• Purchase confirmations
• Subscription information
• Important service updates

These messages may be necessary to provide your account and cannot always be disabled.

If you choose to receive them, Vocabaura may send:

• Word of the Day
• Learning reminders
• Product updates
• New feature announcements
• Educational content
• Promotional offers

You may unsubscribe from optional marketing emails using the available unsubscribe option or account settings.

Free versions of Vocabaura may display advertisements.

Vocabaura may work with third-party advertising companies.

Depending on applicable law and your consent choices, advertising providers may use cookies or similar technologies to:

• Deliver advertisements
• Measure ad performance
• Limit repeated ads
• Personalize advertising

Vocabaura will not intentionally present advertisements as dictionary definitions.

Where required, users will be provided with appropriate consent or opt-out choices.

Vocabaura+ may offer an ad-free experience.

We may share information with vendors that help operate Vocabaura. These may include providers for:

• Hosting
• Cloud infrastructure
• Database services
• Authentication
• AI processing
• Payments
• Analytics
• Email delivery
• Customer support
• Security
• Advertising
• Pronunciation
• Search infrastructure

Providers should receive only the information reasonably necessary to perform their services.

We may disclose information if we reasonably believe it is necessary to:

• Comply with applicable law
• Respond to lawful legal process
• Enforce our Terms
• Detect or prevent fraud
• Protect Vocabaura
• Protect users
• Protect the public
• Investigate security incidents

If Vocabaura is involved in a merger, acquisition, financing, restructuring, bankruptcy, sale of assets, or similar transaction, information may be transferred as part of that transaction subject to applicable law.

We may share information when you explicitly ask us to or authorize a particular integration or action.

Vocabaura does not intend to sell personal information for money in the ordinary meaning of the word “sell.”

However, certain privacy laws define “sale,” “sharing,” or targeted advertising more broadly.

If Vocabaura uses advertising technologies that fall within these definitions, we will provide legally required disclosures and opt-out mechanisms.

We retain personal information only as long as reasonably necessary for purposes such as:

• Providing the Services
• Maintaining accounts
• Processing purchases
• Meeting legal obligations
• Resolving disputes
• Preventing fraud
• Enforcing agreements
• Maintaining security

Different categories of information may have different retention periods. For example:

• Account information may remain while your account is active.
• Transaction records may be kept for legal or accounting purposes.
• Temporary AI processing data may be retained for shorter periods depending on provider settings and operational needs.
• Support records may be retained for quality, legal, or security purposes.

Where appropriate, information may be deleted or anonymized when no longer needed.

Vocabaura uses reasonable administrative, technical, and organizational measures intended to protect information. These may include:

• Secure authentication
• Encryption in transit
• Restricted administrative access
• Secure payment processing
• Server-side secrets
• Monitoring
• Security controls

However, no website, database, transmission, or storage system can be guaranteed to be completely secure.

You are responsible for maintaining the confidentiality of your login credentials.

Depending on where you live, you have rights regarding the personal information Vocabaura holds about you as controller. These may include the right to:

• Access personal information
• Correct inaccurate information
• Delete certain information
• Obtain a portable copy of your information
• Restrict certain processing
• Object to certain processing
• Opt out of targeted advertising
• Withdraw consent
• Appeal certain privacy decisions
• Lodge a complaint with your local data-protection supervisory authority

Available rights depend on applicable law. We aim to respond to verified requests within one month, and we do not charge a fee for handling a reasonable request.

To submit a privacy request, use the Vocabaura Support Center and select: Privacy Request.

We may need to verify your identity before fulfilling certain privacy requests.

This helps protect users from unauthorized access or deletion of their information.

We will request only information reasonably necessary for verification.

Where applicable law permits, you may authorize another person to make a privacy request on your behalf.

We may require proof of authorization and identity verification.

Vocabaura should provide users with a way to request or initiate account deletion.

Deleting an account may remove or de-identify information such as:

• Profile information
• Saved vocabulary
• Learning progress
• Preferences

Some information may be retained when required or permitted for:

• Legal compliance
• Fraud prevention
• Security
• Billing records
• Dispute resolution

Account deletion does not necessarily require deletion of fully anonymized or aggregated information that can no longer reasonably identify you.

Vocabaura is not intended to knowingly collect personal information from children in violation of applicable law.

If certain Vocabaura Education features are designed for younger students, those features may use additional age-appropriate privacy protections and may require:

• Parent or guardian consent
• School authorization
• Educational privacy agreements
• Additional safeguards

If you believe a child has provided personal information improperly, contact us through the Vocabaura Support Center.

Vocabaura Education may involve schools, educators, students, or other educational organizations.

Additional privacy terms may apply to Education accounts.

Where applicable, Vocabaura may enter into agreements addressing laws or requirements related to student data.

Education data should not be used for unrelated advertising where prohibited by applicable law or contractual obligations.

Vocabaura may operate or use service providers in multiple countries.

As a result, information may be processed in countries other than the country where you live.

Where required, appropriate safeguards may be used for international data transfers.

Vocabaura may contain links to third-party websites, products, or services.

We are not responsible for the privacy practices of third parties.

You should review their privacy policies before providing personal information.

Developers or organizations using Vocabaura API services may be subject to additional privacy and data-processing requirements.

API customers are responsible for their own privacy practices concerning information they collect through their products.

Vocabaura may provide separate developer privacy or data-processing terms where necessary.

We may update this Privacy Policy from time to time.

If we make material changes, we may provide notice through:

• The Vocabaura website
• Your account
• Email
• Another appropriate method

The date at the top of this Policy shows when it was most recently updated.

For privacy questions, requests, concerns, account deletion, or other privacy-related matters, use the Vocabaura Support Center.

Support topics include:

• Privacy Request
• Delete My Account
• Account & Sign In
• Billing & Vocabaura+
• AI Credits
• Incorrect Definition
• Pronunciation Issue
• Technical Problem
• Copyright / Intellectual Property
• Vocabaura Education
• Vocabaura API
• Other

For a privacy request, please be ready to provide:

• Name
• Account email
• Request type
• Description
• Any information needed to locate the account

We do not require unnecessary sensitive information.